Hello!
We are Aardman Animations Limited, and we are really pleased that you've chosen to visit our friends Shaun the Sheep, Wallace and Gromit, Timmy and many more. You can play with them on any computer, mobile phone or tablet (iPad, Kindle, Surface and others) by using our apps, games or websites (our “Services”).
This Privacy Policy explains how we collect and use personal information about you when you use our Services, including your name, your location, and any other information you give to us. This Privacy Policy is important because the law says we are only allowed to use your information in certain ways, to make sure that your information is kept safe. Because of this, before you use our Services you should make sure that you have read and understood the important information in this Privacy Policy.
If you are under 18 years old then you should ask your parent or guardian to read this Privacy Policy with you. This is because some of the words in this Privacy Policy can be difficult for children to understand, so if you are a child it is important that an adult helps you with this Privacy Policy so they can say if it’s OK for you to use our Services. If they don't, you won’t be able to join in with the fun. :(
Background
At Aardman we respect your privacy and we are committed to keeping all your personal information secure. This Privacy Policy governs the handling of personal data by us in the course of carrying on our commercial activities.
Contents
1 Introduction
This ‘Shaun the Sheep Sheer Speed’ mobile software application (“App”) is operated by Aardman Animations Limited (“we”, “us” or “Aardman”). We are a company registered in the UK with company number 02050843 and with our registered office at Gas Ferry Road, Bristol, BS1 6UN.
References to “you” in this Privacy Policy are to the person using the App. If a child is using the app then, depending on the context below, “you” refers either to that child, or to the parent or guardian of that child who should review this Privacy Policy on the child’s behalf, or to both the child and their parent or guardian together.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation 2016/679 (GDPR) and/or any equivalent data protection laws that apply in England and Wales, Aardman is a “data controller”. This means that we retain control over, and are responsible for, all of the Personal Data that is collected on this websie and must ensure that we use that Personal Data in compliance with data protection laws.
In this Privacy Policy, “personal data” or “personal information” means any data which relates to a living individual who can be identified either from that data alone, or from that data when it is combined with other information which is in the possession of, or is likely to come into the possession of, us (or our representatives or service providers). In addition to factual information, it may also include digitial or online identifiers like IP addresses, any expression of opinion about an individual and any indication of our intentions or the intentions of any other person in respect of an individual.
This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be collected, stored and processed by us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it. By using the App, you are accepting and consenting to the practices described in this Privacy Policy.
This Privacy Policy (together with our End User Licence Agreement (EULA)) for the App applies to:
2 Information we may collect from you
We may collect and process the following data from you during your use of the App:
3 Information we may receive from other sources
Occasionally we may receive information about you (including personal data) from other sources. For example:
If there is a separate privacy notice governing the collection of your data, then that privacy notice will apply. If there is no separate privacy notice, or to the extent that such notice does not provide information equivalent to the information set out in this Privacy Policy, then we will process information about you that we receive from third parties and/or other sources in accordance with this Privacy Policy.
4 Special categories of personal data
We do not seek to collect any special categories of personal data about you; those would include details of a person’s race or ethinicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data and information about criminal convictions and offences. If, however, when using any interactive feature of the App (such as an online contact form or questionnaire), you in fact provide us with any such special data then by submitting such data/information, we’ll assume that you are happy for us to use such data/information for (a) the purpose for which you have voluntarily provided such data/information and (b) any purpose that is reasonably compatible with such purpose. You may withdraw that permission at any time by contacting us.
5 Cookies and related tracking software
Our App may use ‘cookies’ (small text files that are issued to your device when you access and use our App) and similar tracking software. You will be asked to consent to this when you first use our App. By continuing to use the App you are agreeing to our use of cookies. For detailed information on the cookies we use and the purposes for which we use them see our cookie policy at section 15 below.
6 Lawful processing of your personal data
However we use you personal data, we make sure that our use complies with lawful bases for using or processing your personal data. We may rely on one more more of these bases when we process your personal data. The bases include where:
If we are processing your personal data because this is necessary for our legitimate interests, then we may continue to do so unless you have a right to object to this (please see “Your rights” at section 13 below).
Please note that, if we need to process your personal data in order to operate the App and you object or (if we require consent) you do not consent to our processing your personal data, then the App may not be available to you.
7 Uses made of the information
Your personal data may be stored and processed by us for the purposes listed below and in accordance with the lawful bases listed below.
Please note that we may process your personal data for more than one lawful basis, depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific lawful bases we are relying on to process your personal data where more than one ground has been set out below.
Purpose/activity |
Lawful bases for processing |
To provide the App and to ensure that content from the App is presented in an effective and user-friendly manner for you and for your device. |
Necessary for our legitimate interests (for running the App, to keep the App updated and relevant, customer interaction and customer relations and the provision of administration and IT services). |
To investigate and address any comments, queries or complaints, or to fix any problems, notified to us by you or other users of the App. |
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To encourage and allow you to participate in interactive features on our App, when you choose to do so. |
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To enable in-app purchases where these are offered and to provide you with the goods and services that you have purchased. |
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For ongoing review and improvement of the App and its security, including technical analysis and statistical monitoring to detect and prevent any potential disruptions, system failures, cyber-attacks or malicious data from affecting our IT systems or any data held by us. |
Necessary for our legitimate interests (for running the App, analysis of the App and business performance, the provision of administration and IT services, network security and the protection of the App, systems and data). |
To conduct research, statistical analysis and behavioural analysis on App users and their behaviour (including anonymizing data for these purposes), and to create and share insights based on aggregated, anonymous data collected through such research and analysis (provided that individual users are not identifiable from such insights). |
Necessary for our legitimate interests (to study how people use the App and interactive features and to create and share anonymised insights with business partners and third parties). |
For the management and administration of our business. |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of any business reorganisation or group restructuring exercise). |
To disclose your information to specified third parties as permitted by this Privacy Policy (see section 8 below). |
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In order to comply with and/or assess compliance with applicable laws, rules and regulations, and our internal policies and procedures, which includes processing personal data as reasonably required in order to establish, exercise or defend legal claims or for the purpose of legal proceedings. |
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For the administration and maintenance of databases storing personal data. |
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For other purposes that we may notify to you from time to time in separate privacy notices (and we will provide such notices to you at or before the time when we collect personal data from you). |
Such lawful base(s) as we may notify to you in applicable privacy notices. |
Change of purpose
We shall only use your personal data for the purposes for which we collected the data, unless we reasonably consider that we need to use such data for another reason and that reason is compatible with the original purpose. If you would like to get an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we shall notify you and we will explain the legal basis on which we intend to rely.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, if and to the extent that this is required or permitted by law.
8 Disclosure of your information
Except for the disclosures set out below, or any other disclosures that we may notify to you in separate privacy notices from time to time, we will take steps to ensure that the personal data is accessed and processed only by personnel of Aardman that have a need to do so for the purposes described in this Privacy Policy.
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also share your personal data with third parties as further described below:
9 Transfer and storage of your personal data
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area, which comprises the EU member states plus Norway, Iceland and Liechtenstein (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services to us (or you) in relation to our interactions with you.
Where we transfer your personal data to another country outside the EEA, we will take all steps reasonably necessary to ensure that your personal data is treated securely and in a manner consistent with legal requirements and this privacy policy. In relation to data being transferred outside the EEA, for example, this may be done in one of the following ways:
You can obtain more details of the protection given to your personal data when it is transferred outside the EEA by contacting us using the contact details provided below.
10 How we safeguard your information
We have extensive controls in place to maintain the security of our information and information systems. Files are protected with safeguards according to the sensitivity of the relevant information, including hasing or data encryption where appropriate. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.
As a condition of employment, our employees are required to follow all applicable laws and regulations, including in relation to data protection law. Unauthorised use or disclosure of confidential information (including personal data) by an employee of Aardman is prohibited and may result in disciplinary measures.
If you contact us about your information, you may be asked for some personal data for identification purposes. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your information.
11 Internet risks
Despite the safeguards set out in this Privacy Policy, unfortunately the transmission of information by online or mobile means is not completely secure. Aardman cannot guarantee the security of information transmitted to or through this App, and for that reason any transmission you make is at your own risk. We recommend that you use anti-virus, firewall and/or other security protections according to your own analysis of your security requirements. Once we have received your personal data we will use the procedures and security features set out in this Privacy Policy to try to prevent unauthorised access to, or loss or destruction of, your personal data.
12 How long we keep your Personal Data
How long we will hold your personal data for will vary and will be determined by the following criteria:
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
13 Your rights
Where we collect, use or store your personal data under this Privacy Policy you may, depending on your circumstances, have the following rights:
To find out more about your legal rights, pelase see the ICO’s website (www.ico.org.uk).
You can exercise your rights above at any time by contacting us at Aardman Animations Limited, Gas Ferry Road, Bristol, BS1 6UN or privacy@aardman.com, giving us enough information to identify you and respond to your request.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We may, however, charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in those circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we shall notify you and keep you updated.
14 Other websites and apps
If you follow a link to another website, app or service (including any other website or app operated by Aardman), different privacy policies may apply. You should read these policies before you submit any personal data to those other websites or apps and please note that use of your personal data by those webites will be subject to those privacy policies.
15 Cookies policy
Our App uses cookies and other tracking and monitoring software to distinguish you from other users of our App and to collect technical information about the services that you use and how you use them. This information helps us to provide you with a good experience when you use the App, allows us to improve the App and our services, and allows us to compile statistical reports on App users and App activity. Cookies do not affect your privacy and security since a cookie cannot read data off your system or read cookie files created by other sites.
We use the following cookies and similar tracking technologies on this site;
The information that we collect through our use of cookies, to the extent that you are individually identifiable from it, constitutes personal data and we will protect it according to the standards and processes set out in this Privacy Policy.
We keep analytics information and insights that are derived from our use of cookies for 26 months, after which such information is automatically deleted.
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You can set your device or system not to accept cookies if you wish (for example by changing your default browser settings so cookies are not accepted), but please note that some of our App features may not function if you remove cookies from your system. For further general information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org.
16 Contact
Questions, comments and requests regarding this Privacy Policy or the handling of your personal data are welcomed and should be addressed to:
If you are not satisfied with the response you receive, you may escalate concerns to the applicable privacy regulator in your jurisdiction which for the UK is the ICO (see section 13 above for their contact details).
17 Changes to our Privacy Policy
Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Please check back frequently to see any updates or changes to our Privacy Policy.
Last modified: 14 September 2018
Hello! We are Aardman Animations Limited, and we are really pleased that you've chosen to visit our friends Shaun the Sheep, Wallace and Gromit, Timmy and many more. You can play with them on any computer, mobile phone or tablet (iPad, Kindle, Surface and others) by using our apps, games or websites (our “Services”).
If you are under 18 years old then, before you use our Services, make sure that you and your parent or guardian have read the important information set out in this “User Agreement”, and that they say it's OK for you to use our Services. If they don't, you won’t be able to join in with the fun.
If your parent or guardian says that it's ok to use our Services, you are allowed to:
If the computer, mobile phone or tablet you are using to access the Services belongs to someone else then you also need to ask their permission to access the Services on their device.
But you must remember that:
Everything in our Services is just for you to look at and play with. This means that you are not allowed to:
best bit: some of our creations are free :)
You can access, download and play on most of our Services for free. Hooray! You might need to pay to use or download some of our Services, but you will be told how much they cost and you will only be able to use or download them once you have paid the correct amount.
But don’t forget that you must get permission from the owner of any computer, mobile phone or tablet that you use to access our Services before you use anything that is not free. This is because it might cost that person money. Even where you don't need to pay to use or download our Services, our Services live on the internet and it might also cost money to go on the internet to use or download them.
Privacy Policy
By downloading and/or playing with any of our Services, you understand that what you do on the internet is not private. Any message or information that you send through the app, game or website might be seen by other people.
By using our Services you agree to let us collect information about the computer, mobile phone or tablet that you are using so that we can use this information to make our Services better for you and other people. We may also collect, store and use information about where you are when you access and use our Services so that we can improve them, and other information about you if you provide it to us (for example if you get in touch with us to tell us about a problem you are having using the Services). For more information about how we collect and use information about you when you use our Services you can read our Privacy Policy.
Cookie Policy
Our Services also use cookies (but they're not the nice yummy ones because you can't eat this type of cookie – these “cookies” are a special kind of computer file). You can read about the cookies we use in the “Cookies Policy” section of our Privacy Policy by clicking on the link above.
Ready to download or play?
Before you download or use any of our Services, you need to agree to this User Agreement and our Privacy Policy. We've named these 2 things our "Terms".
If you don't agree with our Terms, you must not download or use any of our Services. You also must not play on any of our apps or games on anyone else's computer, mobile phone or tablet.
If you download our apps or games from someone else (maybe the Apple Appstore or Google Play), it's also very important that you agree to any rules which that other person has made about downloading or using the apps or games. If you don't agree with their rules, you must not download any of our apps or games from them. Also if you buy anything from within our apps or games, there are rules about this which you would also need to agree to (but don’t worry, these will be explained to you before you buy anything).
We can change our Terms
We're allowed to change our Terms (including this User Agreement) whenever we like. If we do make any changes, we will tell you about this when you next use any of the Services that are affected by this change. If you don't read and agree to the new Terms then you might not be able to use those Services anymore.
Updates to our Services
Our Services have a bunch of great people who look after them, and sometimes they change the Services to fix problems and make things work better for you, or to add fun new things into the Services that you can use. They may also update the Services so you can use them on new computers, mobile phones or tablets.
After they have done this, you might need to download a newer copy of that app or game to be able to use it. You can do this by going back to the place that you found the app or game on in the first place. This may be one of our websites, or from someone else (like Apple's Appstore or Google Play). Don’t forget that you might not be able to use the app or game until you have downloaded the newest copy and agreed to any new Terms. We will tell you if new versions of our apps or games are available. If we do this then you should use the updated version because the older version may not work very well, or may stop working completely.
What if it's not working?
If the Services are not working for you then first thing you can do is to go back to the place that you found the app or game in the first place and try to re-download it from there. We have already explained how to do this in the previous section.
If you try this and the Services still don’t work for you then please tell us so that we can help you. See the “Talk to us” section below to find out how to get in touch with us.
Be good or be banned :(
Wallace and the gang don’t like badly behaved children so if you don’t follow the rules when using our Services, they won't play with you anymore. To make sure that you can continue to play together, don’t do anything that we've told you not to do. If you are bad and we write to you or email you to tell you to stop being naughty, you must stop within 14 days. If you don’t, we won’t let Shaun or any of our pals play with you anymore, and you won't be allowed to use our Services.
If you don’t behave within 14 days of us asking you to, you must delete all of our apps and games from your computer, mobile phone or tablet, and must not use our websites any more. If we ask you to, you must tell us that you've done this – see the "Talk to us" section below to find out how. You also won't be allowed to use any of our Services on anyone else's computer, phone or tablet.
We might introduce you to other people
Our Services may contain links to other people's websites. These people aren't related to us and we don't control them, so we don't check their website information or their privacy policies and we can't be responsible for what you find there. You must decide yourself whether you want to go on their websites or buy or use any of their products. If you aren’t sure then you can ask your parent or guardian to help you decide before you visit other people’s websites.
Talk to us
If you want to talk to us or ask us a question, you can e-mail us at Digital@aardman.com or write to us at Digital & Interactive, Aardman Animations, Gas Ferry Road, Bristol, BS1 6UN. We will then reply to you as soon as we can, normally by e-mail.
If we want to talk to you, we will send you an e-mail or write to you at the address that you give us when you download any of our apps or games.
These bits might be hard to understand, so you need to show them to your parent or guardian!
Our intellectual rights
You acknowledge that:
You acknowledge that you have no right to have access to any of our Services software in source-code form.
Data Privacy
Some of our Services may collect and make use of personal data, including location data sent from the device used to access or use those Services. Further information about how we collect, store and use personal data, including our legal basis for processing your data and your rights in relation to any of your personal data that we are holding, see our Privacy Policy.
Our Liability
You accept that our Services have not been made to meet your or any child's individual needs. It is therefore your job to make sure that the facilities and functions of the Services accessed by you or your child meet your requirements.
We only supply the Services for personal use. You agree not to use them for any commercial, business or resale purposes, and that we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity that occurs as a result of any such use.
If we fail to comply with this User Agreement, we are responsible for loss or damage you or your child suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is “foreseeable” if either it is obvious that it will happen or if, at the time you agreed to this User Agreement, both we and you knew it might happen.
Subject to the paragraph below, our maximum aggregate liability under or in connection with this User Agreement, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £1,000 (one thousand pounds).
Notwithstanding the paragraph above, nothing in this User Agreement will limit or exclude our liability for:
Now let's go and have some fun!
Aardman