We are Aardman Animations Limited, and we are really pleased that you've chosen to visit our friends Shaun the Sheep, Wallace and Gromit, Timmy and many more. You can play with them on any computer, mobile phone or tablet (iPad, Kindle, Surface and others) by using our apps, games or websites (our “Services”).
This ‘Fleece Lightning’ mobile software application (“App”) is operated by Aardman Animations Limited (“we”, “us” or “Aardman”). We are a company registered in the UK with company number 02050843 and with our registered office at Gas Ferry Road, Bristol, BS1 6UN.
For the purposes of applicable data protection laws, including the EU General Data Protection Regulation 2016/679 (GDPR) and/or any equivalent data protection laws that apply in England and Wales, Aardman is a “data controller”. This means that we retain control over, and are responsible for, all of the Personal Data that is collected on this websie and must ensure that we use that Personal Data in compliance with data protection laws.
2 Information we may collect from you
We may collect and process the following data from you during your use of the App:
3 Information we may receive from other sources
Occasionally we may receive information about you (including personal data) from other sources. For example:
4 Special categories of personal data
We do not seek to collect any special categories of personal data about you; those would include details of a person’s race or ethinicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data and information about criminal convictions and offences. If, however, when using any interactive feature of the App (such as an online contact form or questionnaire), you in fact provide us with any such special data then by submitting such data/information, we’ll assume that you are happy for us to use such data/information for (a) the purpose for which you have voluntarily provided such data/information and (b) any purpose that is reasonably compatible with such purpose. You may withdraw that permission at any time by contacting us.
5 Cookies and related tracking software
6 Lawful processing of your personal data
However we use you personal data, we make sure that our use complies with lawful bases for using or processing your personal data. We may rely on one more more of these bases when we process your personal data. The bases include where:
If we are processing your personal data because this is necessary for our legitimate interests, then we may continue to do so unless you have a right to object to this (please see “Your rights” at section 13 below).
Please note that, if we need to process your personal data in order to operate the App and you object or (if we require consent) you do not consent to our processing your personal data, then the App may not be available to you.
7 Uses made of the information
Your personal data may be stored and processed by us for the purposes listed below and in accordance with the lawful bases listed below.
Please note that we may process your personal data for more than one lawful basis, depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific lawful bases we are relying on to process your personal data where more than one ground has been set out below.
Lawful bases for processing
To provide the App and to ensure that content from the App is presented in an effective and user-friendly manner for you and for your device.
Necessary for our legitimate interests (for running the App, to keep the App updated and relevant, customer interaction and customer relations and the provision of administration and IT services).
To investigate and address any comments, queries or complaints, or to fix any problems, notified to us by you or other users of the App.
To encourage and allow you to participate in interactive features on our App, when you choose to do so.
To enable in-app purchases where these are offered and to provide you with the goods and services that you have purchased.
For ongoing review and improvement of the App and its security, including technical analysis and statistical monitoring to detect and prevent any potential disruptions, system failures, cyber-attacks or malicious data from affecting our IT systems or any data held by us.
Necessary for our legitimate interests (for running the App, analysis of the App and business performance, the provision of administration and IT services, network security and the protection of the App, systems and data).
To conduct research, statistical analysis and behavioural analysis on App users and their behaviour (including anonymizing data for these purposes), and to create and share insights based on aggregated, anonymous data collected through such research and analysis (provided that individual users are not identifiable from such insights).
Necessary for our legitimate interests (to study how people use the App and interactive features and to create and share anonymised insights with business partners and third parties).
For the management and administration of our business.
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of any business reorganisation or group restructuring exercise).
In order to comply with and/or assess compliance with applicable laws, rules and regulations, and our internal policies and procedures, which includes processing personal data as reasonably required in order to establish, exercise or defend legal claims or for the purpose of legal proceedings.
For the administration and maintenance of databases storing personal data.
For other purposes that we may notify to you from time to time in separate privacy notices (and we will provide such notices to you at or before the time when we collect personal data from you).
Such lawful base(s) as we may notify to you in applicable privacy notices.
Change of purpose
We shall only use your personal data for the purposes for which we collected the data, unless we reasonably consider that we need to use such data for another reason and that reason is compatible with the original purpose. If you would like to get an explanation of how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we shall notify you and we will explain the legal basis on which we intend to rely.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, if and to the extent that this is required or permitted by law.
8 Disclosure of your information
We may share your personal data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may also share your personal data with third parties as further described below:
9 Transfer and storage of your personal data
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area, which comprises the EU member states plus Norway, Iceland and Liechtenstein (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services to us (or you) in relation to our interactions with you.
You can obtain more details of the protection given to your personal data when it is transferred outside the EEA by contacting us using the contact details provided below.
10 How we safeguard your information
We have extensive controls in place to maintain the security of our information and information systems. Files are protected with safeguards according to the sensitivity of the relevant information, including hasing or data encryption where appropriate. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.
As a condition of employment, our employees are required to follow all applicable laws and regulations, including in relation to data protection law. Unauthorised use or disclosure of confidential information (including personal data) by an employee of Aardman is prohibited and may result in disciplinary measures.
If you contact us about your information, you may be asked for some personal data for identification purposes. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your information.
11 Internet risks
12 How long we keep your Personal Data
How long we will hold your personal data for will vary and will be determined by the following criteria:
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
13 Your rights
To find out more about your legal rights, pelase see the ICO’s website (www.ico.org.uk).
You can exercise your rights above at any time by contacting us at Aardman Animations Limited, Gas Ferry Road, Bristol, BS1 6UN or email@example.com, giving us enough information to identify you and respond to your request.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). We may, however, charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in those circumstances.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we shall notify you and keep you updated.
14 Other websites and apps
If you follow a link to another website, app or service (including any other website or app operated by Aardman), different privacy policies may apply. You should read these policies before you submit any personal data to those other websites or apps and please note that use of your personal data by those webites will be subject to those privacy policies.
15 Cookies policy
We use the following types of cookies:
You can set your device or system not to accept cookies if you wish (for example by changing your default browser settings so cookies are not accepted), but please note that some of our App features may not function if you remove cookies from your system. For further general information about cookies please visit www.aboutcookies.org or www.allaboutcookies.org.
If you are not satisfied with the response you receive, you may escalate concerns to the applicable privacy regulator in your jurisdiction which for the UK is the ICO (see section 13 above for their contact details).
Last modified: 14 September 2018
Hello! We are Aardman Animations Limited, and we are really pleased that you've chosen to visit our friends Shaun the Sheep, Wallace and Gromit, Timmy and many more. You can play with them on any computer, mobile phone or tablet (iPad, Kindle, Surface and others) by using our apps, games or websites (our “Services”).
If you are under 18 years old then, before you use our Services, make sure that you and your parent or guardian have read the important information set out in this “User Agreement”, and that they say it's OK for you to use our Services. If they don't, you won’t be able to join in with the fun.
If your parent or guardian says that it's ok to use our Services, you are allowed to:
If the computer, mobile phone or tablet you are using to access the Services belongs to someone else then you also need to ask their permission to access the Services on their device.
But you must remember that:
Everything in our Services is just for you to look at and play with. This means that you are not allowed to:
best bit: some of our creations are free :)
You can access, download and play on most of our Services for free. Hooray! You might need to pay to use or download some of our Services, but you will be told how much they cost and you will only be able to use or download them once you have paid the correct amount.
But don’t forget that you must get permission from the owner of any computer, mobile phone or tablet that you use to access our Services before you use anything that is not free. This is because it might cost that person money. Even where you don't need to pay to use or download our Services, our Services live on the internet and it might also cost money to go on the internet to use or download them.
By downloading and/or playing with any of our Services, you understand that what you do on the internet is not private. Any message or information that you send through the app, game or website might be seen by other people.
Ready to download or play?
If you don't agree with our Terms, you must not download or use any of our Services. You also must not play on any of our apps or games on anyone else's computer, mobile phone or tablet.
If you download our apps or games from someone else (maybe the Apple Appstore or Google Play), it's also very important that you agree to any rules which that other person has made about downloading or using the apps or games. If you don't agree with their rules, you must not download any of our apps or games from them. Also if you buy anything from within our apps or games, there are rules about this which you would also need to agree to (but don’t worry, these will be explained to you before you buy anything).
We can change our Terms
We're allowed to change our Terms (including this User Agreement) whenever we like. If we do make any changes, we will tell you about this when you next use any of the Services that are affected by this change. If you don't read and agree to the new Terms then you might not be able to use those Services anymore.
Updates to our Services
Our Services have a bunch of great people who look after them, and sometimes they change the Services to fix problems and make things work better for you, or to add fun new things into the Services that you can use. They may also update the Services so you can use them on new computers, mobile phones or tablets.
After they have done this, you might need to download a newer copy of that app or game to be able to use it. You can do this by going back to the place that you found the app or game on in the first place. This may be one of our websites, or from someone else (like Apple's Appstore or Google Play). Don’t forget that you might not be able to use the app or game until you have downloaded the newest copy and agreed to any new Terms. We will tell you if new versions of our apps or games are available. If we do this then you should use the updated version because the older version may not work very well, or may stop working completely.
What if it's not working?
If the Services are not working for you then first thing you can do is to go back to the place that you found the app or game in the first place and try to re-download it from there. We have already explained how to do this in the previous section.
If you try this and the Services still don’t work for you then please tell us so that we can help you. See the “Talk to us” section below to find out how to get in touch with us.
Be good or be banned :(
Wallace and the gang don’t like badly behaved children so if you don’t follow the rules when using our Services, they won't play with you anymore. To make sure that you can continue to play together, don’t do anything that we've told you not to do. If you are bad and we write to you or email you to tell you to stop being naughty, you must stop within 14 days. If you don’t, we won’t let Shaun or any of our pals play with you anymore, and you won't be allowed to use our Services.
If you don’t behave within 14 days of us asking you to, you must delete all of our apps and games from your computer, mobile phone or tablet, and must not use our websites any more. If we ask you to, you must tell us that you've done this – see the "Talk to us" section below to find out how. You also won't be allowed to use any of our Services on anyone else's computer, phone or tablet.
We might introduce you to other people
Our Services may contain links to other people's websites. These people aren't related to us and we don't control them, so we don't check their website information or their privacy policies and we can't be responsible for what you find there. You must decide yourself whether you want to go on their websites or buy or use any of their products. If you aren’t sure then you can ask your parent or guardian to help you decide before you visit other people’s websites.
Talk to us
If you want to talk to us or ask us a question, you can e-mail us at Digital@aardman.com or write to us at Digital & Interactive, Aardman Animations, Gas Ferry Road, Bristol, BS1 6UN. We will then reply to you as soon as we can, normally by e-mail.
If we want to talk to you, we will send you an e-mail or write to you at the address that you give us when you download any of our apps or games.
These bits might be hard to understand, so you need to show them to your parent or guardian!
Our intellectual rights
You acknowledge that:
You acknowledge that you have no right to have access to any of our Services software in source-code form.
You accept that our Services have not been made to meet your or any child's individual needs. It is therefore your job to make sure that the facilities and functions of the Services accessed by you or your child meet your requirements.
We only supply the Services for personal use. You agree not to use them for any commercial, business or resale purposes, and that we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity that occurs as a result of any such use.
If we fail to comply with this User Agreement, we are responsible for loss or damage you or your child suffer that is a foreseeable result of our breach or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is “foreseeable” if either it is obvious that it will happen or if, at the time you agreed to this User Agreement, both we and you knew it might happen.
Subject to the paragraph below, our maximum aggregate liability under or in connection with this User Agreement, whether in contract, tort (including negligence) or otherwise, shall in all circumstances be limited to £1,000 (one thousand pounds).
Notwithstanding the paragraph above, nothing in this User Agreement will limit or exclude our liability for:
Now let's go and have some fun!